Case Studies

1. Work Schedule & Health Analysis (Transport Sector)

Context
A large organization operating a 24-hour shift system aimed to evaluate the impact of its working time model on employee health and performance.

Challenge

  • potential fatigue due to shift work
  • unclear impact on recovery and performance
  • need for evidence-based evaluation

Approach

  • qualitative interviews with employees
  • analysis of working time structures and recovery patterns
  • evaluation based on work and organizational psychology principles

Outcome

  • identification of key stress and recovery factors
  • clear assessment of risks related to shift work
  • concrete recommendations to optimize working time models and preventive measures

2. Stress Analysis in High-Risk Work Environment

Context
A high-responsibility organization (emergency services context) aimed to better understand work-related stress and its impact on mental health.

Challenge

  • high psychological load
  • time pressure and demanding work conditions
  • lack of structured stress analysis

Approach

  • mixed-method approach:
    • quantitative assessment (mental health indicators)
    • qualitative interviews
  • analysis of working conditions, leadership, and communication

Outcome

  • identification of core stress drivers
  • clear link between working conditions and mental health
  • evidence-based recommendations for stress reduction and health promotion

3. Organizational Analysis in Healthcare

Context
A healthcare organization evaluated the introduction of a new support role to improve workflows and reduce workload for medical staff.

Challenge

  • unclear role distribution
  • high workload among staff
  • need for structured decision-making

Approach

  • stakeholder interviews across multiple professional groups
  • analysis of workflows and organizational structure
  • synthesis of qualitative data and existing documentation

Outcome

  • clear understanding of organizational needs
  • structured decision basis for management
  • recommendations to improve efficiency and reduce workload

4. Usability & User Behavior Analysis (Digital Platform)

Context
A digital platform aimed to improve user experience and optimize engagement across web and mobile.

Challenge

  • unclear user behavior patterns
  • usability barriers affecting navigation and conversion
  • diverse user groups with different needs

Approach

  • data analysis (~41,000 users)
  • user survey and usability testing
  • expert-based usability evaluation

Outcome

  • identification of key usability issues
  • improved understanding of user behavior
  • actionable recommendations to enhance user experience and accessibility

5. Structured Communication & Psychological Support

Context
Development and application of structured communication approaches in psychologically sensitive conversations.

Challenge

  • need for effective communication in complex and sensitive situations
  • lack of structured conversation frameworks

Approach

  • application of client-centered communication principles
  • structured reflection and analysis of conversations
  • development of a systematic approach

Outcome

  • improved communication quality
  • stronger ability to handle sensitive topics
  • structured framework for professional conversations

6. Digital Learning & Psychological Content Development

Context
Development of digital learning formats focused on psychological topics such as stress management and personal development.

Challenge

  • translating complex psychological concepts into practical formats
  • addressing diverse user needs

Approach

  • creation of structured learning content (eBooks, online courses)
  • application of didactic and behavioral principles
  • user-oriented content design

Outcome

  • accessible and practical learning materials
  • improved understanding of psychological topics
  • support for sustainable behavior change